Staff Recognition

Awards and Recognition

At Haliburton Highlands Health Services (HHHS), it is an honor to gather and celebrate a shared vision rooted in the belief that everyone deserves access to high-quality care, no matter where they live. Together, we strive to be the model of excellence in rural healthcare — a goal supported by our strategic directions that serve as our roadmap forward. We are committed to delivering compassionate, person-centred care; nurturing a thriving team culture; cultivating strong partnerships across our community; and building a sustainable future through responsible stewardship and innovation. Guided by our core values of compassion, accountability, integrity, and respect, we continue to grow and lead with purpose, ensuring these principles shape every interaction with patients, residents, families, and colleagues. At this year’s Service Recognition event, we proudly celebrate our dedicated staff and physicians reaching milestones from 5 to 35 years — a testament to the passion and commitment that define HHHS.

Long Service Awards

Each November, HHHS proudly recognizes team members celebrating meaningful service milestones — from 5 years onward — honoring the dedication and continuity that strengthen our organization. Those reaching 10 years of service and beyond are invited to select a commemorative gift through the Rembrandt Awards catalogue, acknowledging their ongoing contributions. Staff celebrating 25 or more years receive an additional special recognition, highlighting the extraordinary commitment they have made to HHHS and the communities we serve. These milestones represent more than years — they reflect relationships built, lives touched, and a shared journey toward excellence in care.

Peer-Nominated Awards - The Compass Award

In 2025, HHHS introduced peer-nominated awards to celebrate the outstanding contributions of our team in a meaningful new way. Four awards align directly with our strategic directions, reinforcing the values that guide our journey toward excellence. Staff were invited to nominate colleagues who exemplify these qualities, with submissions thoughtfully reviewed by an executive leadership committee. The winning name — the Compass Awards of Excellence — reflects how these honors celebrate individuals who keep HHHS aligned with our North Star: being an anchor for healthcare in Haliburton while optimizing community well-being. Presented annually, these awards recognize excellence, innovation, collaboration, and dedication — and we extend our gratitude to every nominated employee who represents the very best of HHHS.

Compass Award Winner - Andrea Prentice

Andrea Prentice exemplifies excellence in person-centred care through her leadership as IPAC lead. Her tireless commitment to protecting patients and staff extended beyond hospital walls to long-term care facilities, prioritizing safety for vulnerable populations. During COVID-19, Andrea took bold initiative to reassess policies and bring in expert guidance, enabling life-saving infection prevention strategies. Her visionary leadership safeguarded the community and inspired colleagues, reflecting a profound dedication to healthcare excellence.

Compass Award Winner - Jenna de Guzman

Jenna de Guzman fosters a thriving workplace culture through positivity, innovation, and unwavering commitment to patient care. As a trailblazer in her Memory Clinic and Admission Avoidance roles, she consistently introduces forward-thinking ideas that enhance service delivery. Jenna’s collaborative spirit, uplifting energy, and patient-first mindset make her an invaluable teammate and daily source of encouragement across HHHS.

Compass Award Winner - Lionel Domerchie

Lionel Domerchie strengthens partnerships and operational excellence through exceptional project leadership and collaboration. His engineering expertise ensures HHHS facilities remain functional, safe, and supportive, while his ability to manage contractors and cultivate relationships drives seamless project execution. Lionel’s dedication directly enhances the environment for staff and patients alike, reflecting a deep commitment to organizational success.

Compass Award Winner - Darlene Armstrong

Darlene Armstrong demonstrates innovation and responsible stewardship in her role as Epic Clinical Lead. She ensures workflows are optimized to support clinicians while advocating tirelessly for staff needs. Known for her reliability, attention to detail, and approachable nature, Darlene provides around-the-clock support that strengthens care delivery. Her positive influence resonates across HHHS, earning widespread appreciation from colleagues and partners.

Physician Impact Award

The Physician Impact Award celebrates a physician who embodies leadership, compassion, collaboration, and excellence in care. This year’s recipient, Dr. Ana Costea, exemplifies these qualities through her genuine commitment to patients and colleagues alike. Ana’s teamwork, empathy, and readiness to support others inspire those around her and create a lasting positive impact across HHHS and the broader community.

Donna Sisson Memorial Award

The Donna Sisson Memorial Award honors the legacy of a deeply valued HHHS team member whose compassion and commitment left a lasting mark on the organization. Established to keep Donna’s spirit alive, the award recognizes staff who embody teamwork, collaboration, and unwavering dedication to patient and community care. This year’s recipient, Terri Lynn Ritchie, reflects these values through her positivity, integrity, and willingness to go above and beyond. Terri Lynn’s leadership by example and compassionate presence beautifully carry forward Donna’s legacy.